June 24th, 2022

Child Advocates of El Dorado County is now hiring! 

Case Supervisor

Reporting to the Program Director, the Case Supervisor is responsible for a wide range of clerical, supervision, and case planning duties. S/he is also responsible for collaborating with the Director to ensure consistent program administration to effectively communicate the mission of CASA and the goals of the organization. The Case Supervisor is part of the Program Management Team and works in close collaboration with the Director and other program staff.

Qualifications: Education, Skills, and Experience

  • High School diploma required
  • Associate or Bachelor’s degree in counseling, education or sociology preferred
  • Knowledge of child protection and custody laws
  • Knowledge of sociological concepts of human relations
  • Experience in the development and facilitation of training materials
  • Experience in the use of principles and practices of report writing and professional correspondence
  • Familiar with standard office practices, methods, procedures, policies, and regulations
  • Adequate skill level in grammar, spelling, vocabulary, and punctuation
  • Established skills in the use of standard office equipment; computers, related word processing, spreadsheet use, and the use of database software programs
  • Knowledge of effective principles and practices of record keeping and file management
  • Knowledge of issues and dynamics of families in crisis, and resources available
  • Willingness to comply with background screening and fingerprint analysis; achieving satisfactory results through the criminal justice system.
  • Knowledge of principles and practices of a CASA program is a plus


NOTE: Employees may perform other related duties at an equivalent level and/or not necessarily all the duties listed.

  • Supervise up to 45 CASA volunteers at any given point in time
  • Manage 4-6 peer coordinators who mentor 5 but no more than 10 CASA volunteers
  • Assist with screening new volunteers, which can include recruiting and interviewing
  • Serve as a CASA liaison and representative with external agencies responsible for the care, custody, and protection of children; agencies include Human Service, CPS, Juvenile Justice, and Court Systems
  • Provide oversight to advocates through review of case complexity, effectively matching available advocate while serving as a technical advisor for case aspects; ensure advocate compliance with organizational policies and procedures
  • Conduct annual evaluations for all CASA volunteers
  • Collect, edit, and distribute Advocate’s court reports
  • Maintain data in a database for tracking of volunteers & children
  • Achieve 12hours of professional continuing education annually
  • Investigate all Advocate complaints and provide follow-up on grievance procedures
  • Attend meetings and court hearings as appropriate to support the case and provide input as requested by the Court as needed
  • Adhere to National CASA standards, Rules of Court, CASA policies & procedures
  • Assist in the resolution of problems involved in dependency cases and in relationships with other involved public agencies. As necessary, act as a liaison between Juvenile Court, attorneys, Advocates, and other persons involved with dependency caseload
  • Assist with continuing education workshops

Essentials Functions of the Job:

  • Able to sit, stand, and walk
  • Able to sit for long periods of time
  • Able to lift and carry up to 30 pounds
  • Able to climb and descend up to two flights of stairs
  • Ability to operate on a computer (including input devices) for up to 8 hours per day
  • Mandatory background screen and fingerprint identification; analysis with favorable results

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Interested applicants should email their resume and a cover letter to CASA Program Director, Rose Breitwiser at rose@casaeldorado.org